Studio Policies

Cancellation & Reschedule Policy

Appointments are reserved exclusively for you. These guardrails keep the studio running on time and ensure every patient receives thoughtful prep and follow-up.

Know the beats

Respect the time & keep the room ready

24h Notice window
$150 No-show fee
$100 Deposit (select services)
Deposits

Card on file, always applied

A valid card or prepaid membership credit is required to book injectable, facial, or skin renewal services. Select treatments require a $100 deposit applied toward your visit at checkout.

24-Hour Window

Need to move your time?

Please give us 24 hours notice to cancel or reschedule. Requests inside that window may incur a $100 late-change fee so we can keep the schedule balanced.

Same Day / No-Show

If you miss the slot

Missed appointments or cancellations within six hours are charged $150 (or forfeit the booking deposit). Repeat no-shows may require full prepayment going forward.

Late Arrivals

Arrive ready

Please arrive 5–10 minutes early. If you’re more than 10 minutes late we’ll do our best to accommodate, but we may need to shorten or rebook to protect the next client’s time.

Memberships

Flexible but accountable

  • Monthly dues bill on the day you enroll.
  • Members still follow the cancellation policy above.
  • Pause/cancel memberships with 30 days written notice. Credits remain active for 12 months.
How to Cancel

Three quick options

Email hello@bleumedspa.com, call/text (602) 480-2951, or tap the link in your confirmation email/SMS. Messages timestamped before the 24-hour cutoff qualify even if we respond later.

Medical Exceptions

Life happens

If you’re ill, on antibiotics, or had a medical emergency, let us know immediately. Documented medical reasons may qualify for a waived fee.

Effective March 6, 2026 · Subject to change with written notice.